LET MC

LetMC was set up in 2004 by Glyn Trott and Wyn Griffiths directors of Pinnacle and were joined later by Ieun Williams of Eira Software. The company subsequently moved to CBTC in January 2005 and evolved to provide back office services for letting agents across the UK. The services initially included bank reconciliation, printing, packing and posting paperwork, processing maintenance invoices and answering accounts queries on behalf of clients.

"We are in a unique position; working with agents allows us to experience the problems and pain they go through running their business. We then specify upgrades for the software to overcome those problems" - Wyn Griffiths, LetMC Director.

The company has further developed, supported by software, into a software company in its own right serving over 100 clients, the most prominent being Halifax Estate Agents with a 330 branch network. Halifax is rolling out the software to its network over the next few years, which means that LetMC will treble in size with this contract alone. Sales have been consistent over the last few years allowing the company to grow organically to a staff of 14 full-time and 3 part-time. LetMC is currently enhancing the marketing element of the software to appeal to estate agents and has recently developed a 'bridge' with an online estate agency package based in Swansea. This system enables the transfer of data avoiding the issue of duplication. In addition, the company is focusing once again on providing additional services such as tenant referencing for their clients and many other cross selling opportunities.

LetMC received assistance as part of the business development credit toward the fees and other costs incurred in piloting a marketing strategy.

"Being based at the Centre has been great for LetMC as the competitive rates have proved invaluable in keeping our costs low. The flexibility of the centre has allowed the company to grow, employ more staff and move into additional units. The staff at CBTC have always been keen to offer support, including packing our direct mail campaigns which have been in the region of 20,000 letters each time, saving us thousands of pounds. CBTC's ongoing support has been and continues to be a key factor in helping the company achieve its business plan objectives to grow into a profitable business" - Wyn Griffiths, LetMC Director.

LetMC is an Investors in People recognised company, winning Investor of the Year in 2002, and receiving Leadership and Management recognition in 2007.